It listens.
A customer speaks or types a question. In Swedish, English, German, Polish — whatever they're comfortable with. They don't have to phrase it like a Google search. They can just talk.
New to AI? You're in the right place.
AI agents,
in plain English.
You don't need to be technical. You don't need to write code. You don't need a team of engineers. If you can describe your business in a few sentences, you can have an AI agent answering customer questions by lunchtime.
What it is · in 60 seconds
Think of it as a receptionist
Think of it as a receptionist
who never sleeps.
An AI agent is a digital colleague that talks to your customers — by voice or by text, in their own language. It does three simple things, in this order.
It looks things up.
It searches your own content — your menu, your opening hours, your FAQ, your booking rules. Not the open internet. Only what you gave it.
It answers.
In a clear, friendly sentence — like a knowledgeable colleague would. If it doesn't know, it says so and offers to take a message instead of guessing.
What it isn't
It isn't ChatGPT in a box. It only knows what you give it. It won't make things up about your business — and when it doesn't know, it tells the customer instead of inventing an answer.
A day in the life
Three small businesses.
Three small businesses.
Same agent.
A boutique hotel. A neighbourhood bakery. A yoga studio. Different content, different customers — same simple setup.
Maja's boutique hotel.
06:42
A guest in Tokyo asks about parking — in Japanese. Agent answers in Japanese.
14:20
A walk-in asks if dogs are allowed in room 7. Agent says yes, gives the pet fee, takes the booking.
23:11
Late check-in. Agent shares the door code. Maja sleeps through it.
Lukas's sourdough bakery.
07:15
"Is the seeded rye gluten-free?" Agent reads the ingredient list, says no, suggests two that are.
11:48
"Can I order a birthday cake for Saturday?" Agent collects the order, sends it to Lukas's email.
16:02
"Open tomorrow?" Agent checks opening hours, mentions the public holiday closure.
Sara's yoga studio.
08:30
"I'm a complete beginner — which class should I start with?" Agent recommends Tuesday's slow flow.
12:50
"Do you have a drop-in price?" Agent quotes 200 SEK and shares the booking link.
19:34
"Pregnancy yoga?" Agent doesn't know, says so, offers to take a message for Sara. No guessing.
It's not hypothetical
Real venues.
Real venues.
Already live.
The hotel, bakery, and yoga studio above are illustrative — but the platform isn't. These three are running production agents right now. Click any of them to talk to the real thing.
Museum · Voice-first guide
Historiska →
An AI guide for the Viking exhibition. Press to talk, ask anything about objects, stories, themes.
Live · hit.alex.digitalvenue.ai
Museum · Audio guide
Tekniska · Ågesta →
Ten languages, one QR code. Replaces €50k+ audio-guide hardware. Live at Ågesta nuclear plant tours.
Live · agesta.speech.digitalvenue.ai
Hospitality · Concierge
Bora Bora →
Concierge agent that knows tomorrow’s activities — and books them.
Live demo · borabora.alex.digitalvenue.ai
What people ask before they start
Worried about something?
Worried about something?
Probably the same thing everyone is.
These are the six questions we hear from almost every small business owner before they sign up. Honest, short answers.
Will it just make stuff up about my business?
It's built to answer only from your content. We measure this every day — across thousands of real conversations our grounding rate sits at 98.7%. When it doesn't know, it says so.
Is my customers' data safe?
Yes. We're a Swedish company. Your data and your customers' conversations are hosted in the EU — Paris and Amsterdam. No US parent. No CLOUD Act exposure.
What if I don't have content ready?
Most small businesses already have plenty: an old menu PDF, an "About" page, a Facebook FAQ, an email reply you've sent fifty times. Paste it in. The agent learns from that.
Do I need a developer?
No. If you can paste a paragraph into a text box, you can launch an agent. An afternoon, including a coffee break. We're one email away if you get stuck.
What if it says something I don't like?
You can read every conversation, edit how the agent speaks, and add or remove content at any time. Nothing is set in stone. Most owners tweak it a few times in the first week.
What does it cost?
Free to try. When you go live, it's one fixed monthly price — no per-message fees, no per-minute voice fees, no surprise bill when you have a busy week.
From curious to live
Four steps.
Four steps.
Roughly an afternoon.
No special tools. No installation. No engineer. Just a laptop and a cup of coffee.
Sign up.
Free sandbox. No card needed. Pick a name for your agent. That's the whole step.
Add your content.
Paste in your menu, FAQ, opening hours, room types — whatever your customers usually ask about. The agent reads it.
Test it.
Talk to your own agent. Ask the questions your customers ask. If something sounds off, fix it — takes seconds.
Share with customers.
Get a QR code and a link. Stick the QR on your front desk or menu. Add the link to your website. Done.
↳ You can stop after step 3 and just keep testing. Going live is a separate decision.
When you're ready · book a walkthrough
Bring your business.
Bring your business.
We'll show you what's possible.
20 to 30 minutes with Erik, our founder. No slides. We open a sandbox together, paste in some of your content, and you see your AI agent answer real questions about your business — before you commit to anything.
Booking by email
Let’s find a time that works.
Send a few times that work for you in Europe/Stockholm and Erik will reply within a working day with a calendar invite.
Email Erik
Prefer to poke around alone first?
No problem — try the free sandbox → Nothing goes live until you decide.