Conversational AI
& web experiences
for guidance and inspiration.
AI-NATIVE WEB APPLICATIONS TO INFORM, INSPIRE AND ENGAGE
Shopping Centres & Urban Retail Destinations
Digital Venue creates connected, conversational visitor experiences across retail, dining, events, and public space — before, during, and after each visit.
Culture, Libraries & Heritage
From storytelling and navigation to multilingual exploration, Digital Venue helps audiences engage more deeply with collections, stories, exhibitions, and knowledge — on-site and beyond.
Live Entertainment & Events
Imagine digital companions that guide audiences from arrival to finale — with programs, schedules, stories, wayfinding, and real-time updates.
For organisers, it means smoother flows and measurable engagement. For audiences, a richer, more connected experience before, during, and after the event.
Tourism, Attractions & Destinations
Guests and visitors explore destinations through interactive guides, local narratives, and intuitive navigation — all accessible on their own devices and in multiple languages.
The result: memorable journeys that feel personal, inclusive, and easy to navigate.
Trusted by organisations shaping places where people meet.
AI-native by design. Built for control, scale, and trust.
Digital Venue is built as an AI-native platform from day one — not a legacy system with AI added on top.
We design, control, and operate our own stack, fully within the EU. Our platform is powered by customer data, direct integrations, and live signals enabling organisations to move from information to action, in real time.
Designed for organisations that require control, transparency, and measurable impact.
AI-native from day one
AI is the foundation of the platform not an add-on.
Controlled, proprietary stack
Built from modular components we design and control ourselves.
EU-first infrastructure
No dependency on Big Tech. Designed for compliance, governance, and long-term trust.
Customer-data driven
Experiences are powered by your data — not generic assumptions.
ENTERPRISE SOLUTIONInput existing raw material & output engaging content that works for everyone
Input
ToolboxOutput
FAQs
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We understand the critical need for accuracy and make this a priority. Our system leverages RAG-Augmented Reasoning Models, where the ‘knowledge’ is grounded in the files and information that you have supplied, giving you greater control over data and increasing the trustworthiness of the outputs.
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We take data privacy and security seriously. We only collect and process the data necessary to provide and improve our services. Any personal data is handled in compliance with applicable data protection laws, including the GDPR. Any data you input into our systems is treated as confidential to your organisation and you have the ability to add, edit, or remove it at any point.
We do not share or sell personal and confidential data to third parties. -
Our services are primarily hosted in the EU. We mainly use Scaleway, a European cloud provider, with our infrastructure located in their Amsterdam data centre, ensuring that your data remains within the European Economic Area (EEA).
While we do use some third-party services outside the EU, no personal data is transmitted to them.
Additionally, you have the option to opt out of these services if you prefer. -
Digital Venue is built on expertise from diverse industries, combining museum sector knowledge, advanced technology insights, and design thinking. Our multi-disciplinary team provides the tools, processes, and personal support necessary to help your team confidently embrace digital transformation.
We understand that change can be hard. This is why we also offer consultancy services, workshops, and individualised support to help bring your team and stakeholders on board and make your project a success.
