Live in libraries & museums · since 2023 · not a pilot

Six things every AI agent must do. We do all six.

Live in 15 minutes. Sounds like a person. 98.7% relevant, measured every week. One predictable price. EU-sovereign by architecture. Already running in libraries and museums today.
Six things every AI agent has to do. Most platforms get two or three. We built for all six. Public sector, larger institutions, on-premise? See our enterprise approach →

15MIN
Sandbox to live
98.7%
Relevant, measured weekly
2023
Live at Nacka & Sundsvall
Hosted in
Europe only
Paris · Amsterdam
F
Forumbiblioteken Nacka
Agent online · EN
Do you have books about Viking ships for kids?
Yes — we have three illustrated titles for ages 7–10. Two are in Swedish, one has an English edition. They're on the ground floor, Shelf C.
Source: catalog · youth section
Want me to check the English edition is in today?
Ask a question…
Front desk
Open always
Even when you're closed
Sound · The four pillars start here

Your visitors talk.
Not type. In their language. Not yours.

Most public-facing AI in Europe is text-only, and where there’s voice, it’s usually mediocre. We built the alternative: conversational voice agents at a quality your visitors won’t realise isn’t human. Every language they speak. Hosted entirely in the EU. Available on your own hardware, behind your firewall. Voice-clone your curator, your tour guide, your stadium announcer. As far as we know, no other European vendor has all of this in one place.

Forum Libraries Nacka · Live production system
EU-hosted · Try it yourself →
The six things that matter · in the order buyers ask

Six things every AI agent must do.
Which startup can say all six?

Most AI agents miss on at least one of these. Many miss on three. We built for all six — and we’ll show you the production system, the contract, and the measured number before you sign anything.

01

Live in 15 minutes.

Not nine months. Upload your content, share the QR code before close — no call, no procurement, no card. Sandbox to a working visitor agent the same afternoon. Where the standard rollout is six months, yours can ship before lunch.

02

Sounds like a human.

Conversational voice quality on par with the leading Western models — not “good for European,” just good. Voice-clone your curator, tour guide, or stadium announcer with consent, in minutes. Speak any language. Get answers in any language. As far as we know, no other European vendor has all of this in one stack.

03

Relevant. Measured weekly.

98.7% grounded answers, scored every week against ground-truth catalogue data. Most vendors won’t give you a number. We will. Hybrid search + domain lenses + LLM re-ranking. Not a ChatGPT wrapper. We swarm thousands of synthetic patron-questions and ship only when accuracy clears the bar.

04

Predictable price. One number.

Monthly or annual. No per-token billing. No per-minute voice fees. Your bill doesn’t spike when your traffic does. Because we run our own infrastructure rather than resell someone else’s API, your price stays where you put it in the budget. Your CFO can forecast the line.

05

EU-sovereign. By architecture.

Swedish-incorporated. EU-only infrastructure on Scaleway (Paris, Amsterdam). No US-incorporated parent. No region-toggle theatre. Schrems II and CLOUD Act exposure: zero. Sovereignty by architecture, not by a configuration toggle a US parent can override tomorrow.

06

Live in libraries & museums.

Not a slide. Not a pilot. Forum Libraries Nacka — three branches, via Axiell. Sundsvalls kommun, live since 2023. Historiska (Vikings). Tekniska (Ågesta). Real venues. Real visitors. Real questions. Click any of them above and ask anything.

Customers Live across the Nordics and Germany
Partners & infrastructure Distribution, compute & delivery
Where it works

Seven examples.
Same engine.

Two live museum deployments, a clickable hospitality demo, and four illustrative mockups across sport, archive, festival, and conference. Scroll right for more.

Historiska Vikings exhibition AI guide
Museum · Voice-first guide
Historiska
An AI guide for the Viking exhibition. Press to talk, ask anything about objects, stories, themes.
Live · hit.alex.digitalvenue.ai
SKF corporate archive AI agent mockup
Corporate archive · Internal
SKF
A century of patents, engineering notes, and drawings. Engineers find prior art in seconds, not days. Behind SSO, never used to train models.
Concept
Tekniska multilingual audio guide
Museum · Audio guide
Tekniska · Ågesta
Ten languages, one QR code. Replaces €50k+ audio-guide hardware. Live at Ågesta nuclear plant tours.
Live · agesta.speech.digitalvenue.ai
SXSW conference AI agent
Conference · Multi-track event
SXSW
A conference attendee asks “there’s too many events, can you help me find interesting activities? I work in customer service.” The agent surfaces relevant talks and speakers.
Concept
FC Barcelona stadium AI assistant
Sports · Stadium
FC Barcelona
Structured data as chat. Ask about a legend. Get stats, stories, memories.
Concept
Bora Bora resort concierge agent with activity booking
Hospitality · Concierge
Bora Bora
Concierge agent that knows tomorrow’s activities — and books them.
Live demo · borabora.alex.digitalvenue.ai
Glastonbury Festival AI agent mockup
Live event · Festival
Glastonbury
A festival-goer asks “I’m watching Charli XCX and The Prodigy on Saturday, what should I see in between?” The agent suggests artists from the lineup based on taste and timing.
Concept
Category, not confusion

What Digital Venue isn't.

One important category-routing point before you start the sandbox.

Not this

A desk copilot for your staff.

We don’t write your team’s memos, process invoices, or draft internal decisions. If that’s what you need, there are excellent Swedish options for staff productivity. That’s a different category — and a good one. We’re the half of AI that faces the other way.

This instead

The agent your visitors meet.

A museum guest asking about an exhibit in Mandarin. A football fan asking about tonight’s parking in Spanish. An exhibition visitor wanting more on the artist. The half of AI that faces outward — the half visitors actually meet.

What "grounded" actually means

Ask the same question.
Get a different answer.

Any chatbot can hold a conversation. Few can tell a patron whether a specific book is on a specific shelf, a parent which vaccination their child is scheduled for, or a resident what’s required for a building permit in their kommun. Three real questions; two very different answers.

Citizen asks
Generic AI chatbot
Digital Venue
"Tell me about this painting — in Mandarin, please."
What you'll get
"I'd need more information about which painting you're referring to. Could you share the artist's name or describe what you're looking at? Most museums have catalogues online."
What we do
"卡尔·林德洛夫斯 · Carl Larsson, Brita with a Hat (1909) · oil on canvas. Painted in his garden at Sundborn. Spoken back in your curator’s voice, in Mandarin, with the option to ask follow-ups."
"Books for my 9-year-old, in Arabic."
What you'll get
"I can suggest popular Arabic-language children's authors such as Nabiha Mheidly. For availability, please check your local library's catalogue directly."
What we do
"Three titles available at Nacka today, all ages 8–10, all in Arabic. Cover images and shelf locations below. Two are at Forum, one at Saltsjöbaden. Shall I hold one?"
"How do I apply for bygglov for a 25 m² tillbyggnad in Sundsvall?"
What you'll get
"Building permit rules vary by Swedish municipality. You should check your kommun's official website or contact their building permit department for specific requirements."
What we do
"Yes, bygglov is required. You'll need a situationsplan (1:500), plan- and fasadritningar, and a kontrollplan. Fee ~11,200 kr, handläggningstid 10 weeks. Open the Sundsvall e-service →"

Grounded in the live catalogue or public-sector data source via hybrid search, domain-aware lenses, and LLM re-ranking. Not a PDF wrapper. Not a generic assistant with a logo on top.

For procurement-heavy buyers
Public sector, larger institutions, on-premise sovereignty, or formal procurement? Axiell partnership for libraries and museums · LOU/upphandling-ready · runs on your hardware (8 GB VRAM) · full DPA & SLA pack
See enterprise approach
Pricing

Transparent. Predictable.
Priced for your size.

Four starting points. No per-token billing. No hidden ramps. Try it free first, then pay monthly or annually — whichever fits.

Sandbox

Explore

Self-serve. Upload your content and launch a live agent on your own. Ideal for evaluation.

Free
no credit card
Free
no credit card
  • Full TEACH agent capability
  • Generous evaluation limit
  • All supported languages
  • DV attribution footer
  • Community support
Start sandbox
Multi-site · Direct

Network

For regional venues, sport leagues, exhibition tours, hotel chains, museum groups and multi-event organisers. Multiple venues, one agreement.

€350
/ month
Cancel anytime
€3,500
/ year
€3,500/yr on annual — save 17%
  • Everything in Launch
  • Multiple sites / locations
  • Per-site analytics
  • Basic SLA commitments
  • Priority email support
  • Consolidated billing
Start monthly
Public sector & Enterprise

Deploy

For municipalities, regions, hospitals, and enterprises with formal procurement. Ramavtal-compatible · LOU-ready · priced per scope.

From €12k
annual license
From €12k
annual license
  • Everything in Network
  • LOU-compliant procurement pack
  • DPA, SLA, security review
  • On-premise option
  • Custom LLM selection
  • Named technical contact
Book procurement scoping call

Replace your brochure with an agent, this afternoon.

Create your sandbox, paste in your content, share the QR code before the end of the day. No credit card. No sales call. No procurement.

Public-sector buyer in formal procurement mode? Book a scoping call — we speak LOU and ramavtal.

Free forever on sandbox tier Hosted in the EU Cancel any time