We understand the critical need for accuracy and make this a priority. Our system leverages RAG-Augmented Reasoning Models, where the ‘knowledge’ is grounded in the files and information that you have supplied, giving you greater control over data and increasing the trustworthiness of the outputs.

We take data privacy and security seriously. We only collect and process the data necessary to provide and improve our services. Any personal data is handled in compliance with applicable data protection laws, including the GDPR. Any data you input into our systems is treated as confidential to your organisation and you have the ability to add, edit, or remove it at any point.

We do not share or sell personal and confidential data to third parties.

Our services are primarily hosted in the EU. We mainly use Scaleway, a European cloud provider, with our infrastructure located in their Amsterdam data centre, ensuring that your data remains within the European Economic Area (EEA).
While we do use some third-party services outside the EU, no personal data is transmitted to them.
Additionally, you have the option to opt out of these services if you prefer.

Digital Venue is built on expertise from diverse industries, combining museum sector knowledge, advanced technology insights, and design thinking. Our multi-disciplinary team provides the tools, processes, and personal support necessary to help your team confidently embrace digital transformation.

We understand that change can be hard. This is why we also offer consultancy services, workshops, and individualised support to help bring your team and stakeholders on board and make your project a success.